Privacy policy

Controller

AXTONITNOW is the controller for personal data processed through this website.

For privacy related questions, requests, or complaints, contact us through the contact form listed below. If a dedicated privacy inbox is introduced, this statement will be updated accordingly.

Data we process

Contact and communication data: name, business email address, company name (if provided), phone number (if provided), and the content of your message.

Technical and usage data: device/browser metadata, IP derived telemetry, and interaction events from necessary and optional cookies, depending on your cookie preferences.

Operational records: limited logs needed for security, abuse prevention, troubleshooting, and evidence of consent choices.

We do not intentionally collect special categories of personal data through this website. Please avoid sharing sensitive personal data in free text fields unless strictly necessary.

Legal bases (GDPR)

Contact handling and service follow up: Article 6(1)(f) GDPR (legitimate interests) and, where applicable, Article 6(1)(b) GDPR (steps prior to entering a contract).

Site security, fraud prevention, and technical stability: Article 6(1)(f) GDPR.

Optional analytics and marketing cookies: Article 6(1)(a) GDPR (consent). You can withdraw consent at any time without affecting prior lawful processing.

Purposes of processing

To respond to your messages and requests.

To assess whether our services are a fit and, if relevant, prepare next commercial steps.

To operate, secure, and improve this website and its performance.

To measure and optimize communication effectiveness when optional cookies are enabled.

Retention periods

We keep personal data no longer than necessary for the purposes stated in this policy.

Contact form submissions are generally retained for up to 24 months after the last substantive contact, unless a longer period is required for legal claims, compliance obligations, or active commercial relations.

Cookie related retention follows the technical lifetime of each cookie. Consent choices in the cookie banner are stored for one day, then reset.

Recipients and processors

Personal data may be processed by trusted service providers acting as processors, such as hosting providers, website analytics tools, form handling tools, and security/monitoring services.

Access is limited to people who need the data to perform their role, under confidentiality and security obligations.

Where required by law, we may disclose data to supervisory authorities, courts, or other public bodies.

International data transfers

If personal data is transferred outside the EEA, we use appropriate safeguards as required by GDPR, such as adequacy decisions and/or Standard Contractual Clauses with supplementary measures where needed.

You can request more information about the applicable transfer safeguards via the contact route listed below.

Your rights

Subject to applicable law, you may have the right to access, rectify, erase, restrict, object, and request portability of your personal data.

Where processing is based on consent, you may withdraw consent at any time.

You may lodge a complaint with your local supervisory authority. For the Netherlands, this is the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

Cookie statement

This website uses necessary cookies to ensure core functionality and security. These cookies cannot be switched off in our systems.

Optional cookies are grouped into analytics and marketing. Analytics cookies help us understand how visitors use the site so we can improve performance and content. Marketing cookies help us measure and optimize campaign relevance.

Optional cookies are only set after your consent. You can give, deny, or withdraw consent at any time.

Cookie choices are stored in your browser for one day so your preferences are respected on return visits the same day. After that, the cookie banner appears again with analytics and marketing selected by default.

This website uses AI-enhanced content in places (for example case studies, insights, or supporting copy). We aim for accuracy, but assisted text may contain errors or become outdated.

If you believe any content is inaccurate or misleading, contact us via the contact form and we will review and correct it where appropriate.

You can review and change cookie preferences anytime via cookie settings in the footer.

Accessibility statement

AXTONITNOW aims to make this website accessible and usable for as many people as possible, including people using assistive technologies.

We continuously improve readability, keyboard navigation, color contrast, and semantic structure. Some parts may not yet fully meet every accessibility criterion, and we improve these iteratively.

If you experience an accessibility barrier, please contact us through the contact form and include the page URL, issue description, and device/browser details. We will review and respond within a reasonable timeframe.

Contact

Questions about privacy, cookies, or accessibility can be routed through the contact form.